Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.

FAQ’s

Are your products suitable for all skin types?

Yes. Our formulas are designed to be gentle yet effective, making them safe and beneficial all skin types.

Do any of your products contain fragrance, parables or harsh chemicals?

No. IdaSkin products do not contain parabens or harsh chemicals. Some have a natural scent from plant-based ingredients, keeping your routine gentle and skin friendly.

What is the best skincare routine for my skin type?

Skincare routines are largely informed by an individual’s skin type. If you’re interested in finding out more about your skin type, take our free skincare type quiz!

What makes IdaSkin products different from other skincare brands?

IdaSkin products are designed with a focus on recovery, barrier support, and long-term skin health. Our formulas combine soothing aloe Vera, clinically-backed peptides, and organic, responsibly sourced ingredients to help calm, repair, and strengthen the skin.

Are your products safe for sensitive or compromised skin?

Yes. IdaSkin products use gentle, soothing ingredients like aloe Vera and barrier-supporting oils, avoiding harsh chemicals and irritants, making them ideal for senstive or post-treatment skin.

Can men use IdaSkin products?

Absolutely. IdaSkin products are formulated for all skin types and genders, providing hydration, barrier support, and recovery benefits for anyone.

Shipping

Do you offer international shipping?

At this time, IdaSkin ships within the United States. International shipping options may be added in the future.

Can I track my order?

Yes. Once your order ships, you’ll receive confirmation email with tracking information.

What is your return or exchange policy?

Due to the nature of skincare products, all sales are final. If there is an issue with your order, please contact us and we’ll assist you promptly.

Are there discounts for kits?

Yes. IdaSkin offers curated kits at a discounted value compared to purchasing products individually.